tag:status.login.gov,2005:/historyLogin.gov Status - Incident History2024-03-29T01:23:50-04:00Login.govtag:status.login.gov,2005:Incident/203624362024-03-27T00:00:04-04:002024-03-27T00:00:04-04:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of Florida<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>00:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>19:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>11:29</var> EDT</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-03-26 11:00 PM to 2024-03-27 04:00 AM</tt><br /><tt><strong>Eastern</strong> 2024-03-26 07:00 PM to 2024-03-27 12:00 AM</tt><br /><tt><strong>Central</strong> 2024-03-26 06:00 PM to 2024-03-26 11:00 PM</tt><br /><tt><strong>Mountain</strong> 2024-03-26 05:00 PM to 2024-03-26 10:00 PM</tt><br /><tt><strong>Pacific</strong> 2024-03-26 04:00 PM to 2024-03-26 09:00 PM</tt><br /><tt><strong>Alaska</strong> 2024-03-26 03:00 PM to 2024-03-26 08:00 PM</tt><br /><tt><strong>Hawaii</strong> 2024-03-26 01:00 PM to 2024-03-26 06:00 PM</tt><br /><br />Florida state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/203439392024-03-25T09:34:30-04:002024-03-25T09:34:30-04:00Login.gov identity verification services unavailable for residents of Massachusetts<p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>09:34</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>11:53</var> EDT</small><br><strong>Monitoring</strong> - Identity verification services are currently unavailable for residents of Massachusetts due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.</p>tag:status.login.gov,2005:Incident/203439472024-03-24T15:22:10-04:002024-03-24T15:22:10-04:00Login.gov identity verification services unavailable for residents of Florida<p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>15:22</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>11:54</var> EDT</small><br><strong>Monitoring</strong> - Identity verification services are currently unavailable for residents of Florida due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.</p>tag:status.login.gov,2005:Incident/203439432024-03-24T15:21:59-04:002024-03-24T15:21:59-04:00Login.gov identity verification services unavailable for residents of New Jersey<p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>15:21</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>11:53</var> EDT</small><br><strong>Monitoring</strong> - Identity verification services are currently unavailable for residents of New Jersey due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.</p>tag:status.login.gov,2005:Incident/203229192024-03-21T18:34:17-04:002024-03-21T18:34:17-04:00Login.gov identity verification services unavailable for residents of Massachusetts<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>18:34</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>17:08</var> EDT</small><br><strong>Monitoring</strong> - Identity verification services are currently unavailable for residents of Massachusetts due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.</p>tag:status.login.gov,2005:Incident/203229112024-03-21T18:34:05-04:002024-03-21T18:34:05-04:00Login.gov identity verification services unavailable for residents of Virginia<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>18:34</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>17:08</var> EDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>17:07</var> EDT</small><br><strong>Monitoring</strong> - Identity verification services are currently unavailable for residents of Virginia due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.</p>tag:status.login.gov,2005:Incident/203202432024-03-21T17:05:58-04:002024-03-21T17:05:58-04:00Partial outage for Identity Verification<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>17:05</var> EDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>13:45</var> EDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>13:28</var> EDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>10:43</var> EDT</small><br><strong>Investigating</strong> - Users may be unable to proof identity at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process.<br /><br />All other services are functioning normally at this time. We will provide an update as soon as more information is available.</p>tag:status.login.gov,2005:Incident/203142412024-03-21T00:00:56-04:002024-03-21T00:00:56-04:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of Idaho<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>00:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>21:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>17:52</var> EDT</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-03-21 01:00 AM to 2024-03-21 04:00 AM</tt><br /><tt><strong>Eastern</strong> 2024-03-20 09:00 PM to 2024-03-21 12:00 AM</tt><br /><tt><strong>Central</strong> 2024-03-20 08:00 PM to 2024-03-20 11:00 PM</tt><br /><tt><strong>Mountain</strong> 2024-03-20 07:00 PM to 2024-03-20 10:00 PM</tt><br /><tt><strong>Pacific</strong> 2024-03-20 06:00 PM to 2024-03-20 09:00 PM</tt><br /><tt><strong>Alaska</strong> 2024-03-20 05:00 PM to 2024-03-20 08:00 PM</tt><br /><tt><strong>Hawaii</strong> 2024-03-20 03:00 PM to 2024-03-20 06:00 PM</tt><br /><br />Idaho state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/201704542024-03-19T23:00:56-04:002024-03-19T23:00:56-04:00[Planned Maintenance] Login.gov identity verification services<p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>23:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>21:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>16:49</var> EST</small><br><strong>Scheduled</strong> - Impact: Low - Downstream provider maintenance without planned downtime<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-03-20 01:00 AM to 2024-03-20 03:00 AM</tt><br /><tt><strong>Eastern</strong> 2024-03-19 09:00 PM to 2024-03-19 11:00 PM</tt><br /><tt><strong>Central</strong> 2024-03-19 08:00 PM to 2024-03-19 10:00 PM</tt><br /><tt><strong>Mountain</strong> 2024-03-19 07:00 PM to 2024-03-19 09:00 PM</tt><br /><tt><strong>Pacific</strong> 2024-03-19 06:00 PM to 2024-03-19 08:00 PM</tt><br /><tt><strong>Alaska</strong> 2024-03-19 05:00 PM to 2024-03-19 07:00 PM</tt><br /><tt><strong>Hawaii</strong> 2024-03-19 03:00 PM to 2024-03-19 05:00 PM</tt><br /><br />One of the services Login.gov uses to verify identities of users will be undergoing maintenance. The provider does not anticipate downtime. Login.gov is sharing this notice due to the increased chance of service interruption during this period. In the unlikely event of an outage, users performing identity verification may need to return later to complete the identity verification process.<br /><br />Sign in for existing users and sign up for non-verification users will continue to function normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/202192132024-03-14T22:30:56-04:002024-03-14T22:30:56-04:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of Mississippi<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>22:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>18:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>17:43</var> EDT</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-03-14 10:30 PM to 2024-03-15 02:30 AM</tt><br /><tt><strong>Eastern</strong> 2024-03-14 06:30 PM to 2024-03-14 10:30 PM</tt><br /><tt><strong>Central</strong> 2024-03-14 05:30 PM to 2024-03-14 09:30 PM</tt><br /><tt><strong>Mountain</strong> 2024-03-14 04:30 PM to 2024-03-14 08:30 PM</tt><br /><tt><strong>Pacific</strong> 2024-03-14 03:30 PM to 2024-03-14 07:30 PM</tt><br /><tt><strong>Alaska</strong> 2024-03-14 02:30 PM to 2024-03-14 06:30 PM</tt><br /><tt><strong>Hawaii</strong> 2024-03-14 12:30 PM to 2024-03-14 04:30 PM</tt><br /><br />Mississippi state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/201890862024-03-11T22:30:56-04:002024-03-11T22:30:56-04:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of Texas<p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>22:30</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>18:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>18:41</var> EST</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-03-11 10:30 PM to 2024-03-12 02:30 AM</tt><br /><tt><strong>Eastern</strong> 2024-03-11 06:30 PM to 2024-03-11 10:30 PM</tt><br /><tt><strong>Central</strong> 2024-03-11 05:30 PM to 2024-03-11 09:30 PM</tt><br /><tt><strong>Mountain</strong> 2024-03-11 04:30 PM to 2024-03-11 08:30 PM</tt><br /><tt><strong>Pacific</strong> 2024-03-11 03:30 PM to 2024-03-11 07:30 PM</tt><br /><tt><strong>Alaska</strong> 2024-03-11 02:30 PM to 2024-03-11 06:30 PM</tt><br /><tt><strong>Hawaii</strong> 2024-03-11 12:30 PM to 2024-03-11 04:30 PM</tt><br /><br />Texas state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/201969892024-03-10T10:00:56-04:002024-03-10T10:00:56-04:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of Rhode Island<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>10:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>07:30</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:39</var> EST</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-03-10 11:30 AM to 2024-03-10 02:00 PM</tt><br /><tt><strong>Eastern</strong> 2024-03-10 07:30 AM to 2024-03-10 10:00 AM</tt><br /><tt><strong>Central</strong> 2024-03-10 06:30 AM to 2024-03-10 09:00 AM</tt><br /><tt><strong>Mountain</strong> 2024-03-10 05:30 AM to 2024-03-10 08:00 AM</tt><br /><tt><strong>Pacific</strong> 2024-03-10 04:30 AM to 2024-03-10 07:00 AM</tt><br /><tt><strong>Alaska</strong> 2024-03-10 03:30 AM to 2024-03-10 06:00 AM</tt><br /><tt><strong>Hawaii</strong> 2024-03-10 01:30 AM to 2024-03-10 04:00 AM</tt><br /><br />Rhode Island state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/201890792024-03-10T09:00:56-04:002024-03-10T09:00:56-04:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of Texas<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>09:00</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>07:00</var> EDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>18:40</var> EST</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-03-10 11:00 AM to 2024-03-10 01:00 PM</tt><br /><tt><strong>Eastern</strong> 2024-03-10 07:00 AM to 2024-03-10 09:00 AM</tt><br /><tt><strong>Central</strong> 2024-03-10 06:00 AM to 2024-03-10 08:00 AM</tt><br /><tt><strong>Mountain</strong> 2024-03-10 05:00 AM to 2024-03-10 07:00 AM</tt><br /><tt><strong>Pacific</strong> 2024-03-10 04:00 AM to 2024-03-10 06:00 AM</tt><br /><tt><strong>Alaska</strong> 2024-03-10 03:00 AM to 2024-03-10 05:00 AM</tt><br /><tt><strong>Hawaii</strong> 2024-03-10 01:00 AM to 2024-03-10 03:00 AM</tt><br /><br />Texas state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/201970082024-03-10T04:01:03-04:002024-03-10T04:01:03-04:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of New Jersey<p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>04:01</var> EDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>10</var>, <var data-var='time'>01:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:41</var> EST</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-03-10 06:00 AM to 2024-03-10 08:00 AM</tt><br /><tt><strong>Eastern</strong> 2024-03-10 01:00 AM to 2024-03-10 04:00 AM</tt><br /><tt><strong>Central</strong> 2024-03-10 12:00 AM to 2024-03-10 03:00 AM</tt><br /><tt><strong>Mountain</strong> 2024-03-09 11:00 PM to 2024-03-10 01:00 AM</tt><br /><tt><strong>Pacific</strong> 2024-03-09 10:00 PM to 2024-03-10 12:00 AM</tt><br /><tt><strong>Alaska</strong> 2024-03-09 09:00 PM to 2024-03-09 11:00 PM</tt><br /><tt><strong>Hawaii</strong> 2024-03-09 08:00 PM to 2024-03-09 10:00 PM</tt><br /><br />New Jersey state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/201704012024-03-07T23:00:56-05:002024-03-07T23:00:56-05:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of North Dakota<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>23:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>20:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>16:42</var> EST</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-03-08 01:00 AM to 2024-03-08 04:00 AM</tt><br /><tt><strong>Eastern</strong> 2024-03-07 08:00 PM to 2024-03-07 11:00 PM</tt><br /><tt><strong>Central</strong> 2024-03-07 07:00 PM to 2024-03-07 10:00 PM</tt><br /><tt><strong>Mountain</strong> 2024-03-07 06:00 PM to 2024-03-07 09:00 PM</tt><br /><tt><strong>Pacific</strong> 2024-03-07 05:00 PM to 2024-03-07 08:00 PM</tt><br /><tt><strong>Alaska</strong> 2024-03-07 04:00 PM to 2024-03-07 07:00 PM</tt><br /><tt><strong>Hawaii</strong> 2024-03-07 03:00 PM to 2024-03-07 06:00 PM</tt><br /><br />North Dakota state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/201799342024-03-07T12:38:52-05:002024-03-07T12:38:52-05:00Login.gov Customer Support Online Form Unavailable<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>12:38</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>08:53</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>17:25</var> EST</small><br><strong>Investigating</strong> - Impact: Moderate - Customer support functionality unavailable via online form<br /><br />The Login.gov Contact Center online form is currently unavailable and we are currently investigating. Login.gov users will not be able to submit help desk tickets using the online form. Login.gov users can call the Login.gov Contact Center at (844) 875-6446 24 hours a day, seven days a week.<br /><br />Login.gov will continue to function normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/201018392024-02-29T09:00:56-05:002024-02-29T09:00:56-05:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of Washington<p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>09:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>08:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>18:51</var> EST</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-02-29 01:00 PM to 2024-02-29 02:00 PM</tt><br /><tt><strong>Eastern</strong> 2024-02-29 08:00 AM to 2024-02-29 09:00 AM</tt><br /><tt><strong>Central</strong> 2024-02-29 07:00 AM to 2024-02-29 08:00 AM</tt><br /><tt><strong>Mountain</strong> 2024-02-29 06:00 AM to 2024-02-29 07:00 AM</tt><br /><tt><strong>Pacific</strong> 2024-02-29 05:00 AM to 2024-02-29 06:00 AM</tt><br /><tt><strong>Alaska</strong> 2024-02-29 04:00 AM to 2024-02-29 05:00 AM</tt><br /><tt><strong>Hawaii</strong> 2024-02-29 03:00 AM to 2024-02-29 04:00 AM</tt><br /><br />Washington state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/201020022024-02-28T20:30:57-05:002024-02-28T20:30:57-05:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of Vermont<p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>20:30</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>19:30</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>28</var>, <var data-var='time'>19:20</var> EST</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-02-29 12:30 AM to 2024-02-29 01:30 AM</tt><br /><tt><strong>Eastern</strong> 2024-02-28 07:30 PM to 2024-02-28 08:30 PM</tt><br /><tt><strong>Central</strong> 2024-02-28 06:30 PM to 2024-02-28 07:30 PM</tt><br /><tt><strong>Mountain</strong> 2024-02-28 05:30 PM to 2024-02-28 06:30 PM</tt><br /><tt><strong>Pacific</strong> 2024-02-28 04:30 PM to 2024-02-28 05:30 PM</tt><br /><tt><strong>Alaska</strong> 2024-02-28 03:30 PM to 2024-02-28 04:30 PM</tt><br /><tt><strong>Hawaii</strong> 2024-02-28 02:30 PM to 2024-02-28 03:30 PM</tt><br /><br />Vermont state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/200606572024-02-25T12:00:56-05:002024-02-25T12:00:56-05:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of Idaho<p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>12:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>10:01</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>16:46</var> EST</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-02-25 03:00 PM to 2024-02-25 05:00 PM</tt><br /><tt><strong>Eastern</strong> 2024-02-25 10:00 AM to 2024-02-25 12:00 PM</tt><br /><tt><strong>Central</strong> 2024-02-25 09:00 AM to 2024-02-25 11:00 AM</tt><br /><tt><strong>Mountain</strong> 2024-02-25 08:00 AM to 2024-02-25 10:00 AM</tt><br /><tt><strong>Pacific</strong> 2024-02-25 07:00 AM to 2024-02-25 09:00 AM</tt><br /><tt><strong>Alaska</strong> 2024-02-25 06:00 AM to 2024-02-25 08:00 AM</tt><br /><tt><strong>Hawaii</strong> 2024-02-25 05:00 AM to 2024-02-25 07:00 AM</tt><br /><br />Idaho state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/200592182024-02-25T11:00:56-05:002024-02-25T11:00:56-05:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of Arkansas<p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>11:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>10:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>12:36</var> EST</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-02-25 03:00 PM to 2024-02-25 04:00 PM</tt><br /><tt><strong>Eastern</strong> 2024-02-25 10:00 AM to 2024-02-25 11:00 AM</tt><br /><tt><strong>Central</strong> 2024-02-25 09:00 AM to 2024-02-25 10:00 AM</tt><br /><tt><strong>Mountain</strong> 2024-02-25 08:00 AM to 2024-02-25 09:00 AM</tt><br /><tt><strong>Pacific</strong> 2024-02-25 07:00 AM to 2024-02-25 08:00 AM</tt><br /><tt><strong>Alaska</strong> 2024-02-25 06:00 AM to 2024-02-25 07:00 AM</tt><br /><tt><strong>Hawaii</strong> 2024-02-25 05:00 AM to 2024-02-25 06:00 AM</tt><br /><br />Arkansas state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/200592302024-02-23T12:57:12-05:002024-02-23T12:57:12-05:00Login.gov identity verification services unavailable for residents of Missouri<p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>12:57</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>12:40</var> EST</small><br><strong>Monitoring</strong> - Identity verification services are currently unavailable for residents of Missouri due to issues in a downstream service provider. We are monitoring and will provide an update when the situation is resolved.</p>tag:status.login.gov,2005:Incident/200483252024-02-22T15:15:17-05:002024-02-22T15:15:17-05:00Partial SMS delivery failures for multiple wireless providers<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>15:15</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>14:45</var> EST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>13:29</var> EST</small><br><strong>Identified</strong> - We have identified that this is related to the nationwide wireless carrier outage.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>09:05</var> EST</small><br><strong>Investigating</strong> - We are currently investigating an elevated error rate for text messages to multiple wireless providers.<br /><br />Two factor codes or phone verification codes delivered by SMS may return errors or fail to be delivered.<br /><br />Other two factor authentication mechanisms, such as Authenticator App (TOTP) or backup codes, should be unaffected.<br /><br />The team is working to identify the cause and resolve it. We appreciate your patience in the meantime.</p>tag:status.login.gov,2005:Incident/200303222024-02-20T18:37:27-05:002024-02-20T18:37:27-05:00Login.gov identity verification services are unavailable for residents of Montana<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>18:37</var> EST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>10:52</var> EST</small><br><strong>Investigating</strong> - Montana state driver's license information is unavailable. Users who experience a problem with identity verification are asked to try again after service has been restored.<br /><br />All other Login.gov functionality continues to operate normally.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/199163712024-02-18T12:00:56-05:002024-02-18T12:00:56-05:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of Maryland<p><small>Feb <var data-var='date'>18</var>, <var data-var='time'>12:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>12:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>16:51</var> EST</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-02-17 05:00 PM to 2024-02-18 05:00 PM</tt><br /><tt><strong>Eastern</strong> 2024-02-17 12:00 PM to 2024-02-18 12:00 PM</tt><br /><tt><strong>Central</strong> 2024-02-17 11:00 AM to 2024-02-18 11:00 AM</tt><br /><tt><strong>Mountain</strong> 2024-02-17 10:00 AM to 2024-02-18 10:00 AM</tt><br /><tt><strong>Pacific</strong> 2024-02-17 09:00 AM to 2024-02-18 09:00 AM</tt><br /><tt><strong>Alaska</strong> 2024-02-17 08:00 AM to 2024-02-18 08:00 AM</tt><br /><tt><strong>Hawaii</strong> 2024-02-17 07:00 AM to 2024-02-18 07:00 AM</tt><br /><br />Maryland state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>tag:status.login.gov,2005:Incident/200029902024-02-17T10:00:57-05:002024-02-17T10:00:57-05:00[Planned Maintenance] Login.gov identity verification services unavailable for residents of Delaware<p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>10:00</var> EST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>17</var>, <var data-var='time'>08:00</var> EST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>16:50</var> EST</small><br><strong>Scheduled</strong> - <strong>Impact</strong> Low - Downstream provider maintenance for a subset of identity verification users<br /><br /><strong>Maintenance Window</strong><br /><tt><strong>UTC</strong> 2024-02-17 01:00 PM to 2024-02-17 03:00 PM</tt><br /><tt><strong>Eastern</strong> 2024-02-17 08:00 AM to 2024-02-17 10:00 AM</tt><br /><tt><strong>Central</strong> 2024-02-17 07:00 AM to 2024-02-17 09:00 AM</tt><br /><tt><strong>Mountain</strong> 2024-02-17 06:00 AM to 2024-02-17 08:00 AM</tt><br /><tt><strong>Pacific</strong> 2024-02-17 05:00 AM to 2024-02-17 07:00 AM</tt><br /><tt><strong>Alaska</strong> 2024-02-17 04:00 AM to 2024-02-17 06:00 AM</tt><br /><tt><strong>Hawaii</strong> 2024-02-17 03:00 AM to 2024-02-17 05:00 AM</tt><br /><br />Delaware state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.<br /><br />All other Login.gov functionality will continue to operate normally during this window.<br /><br />Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/</p>