Login.gov identity verification services are unavailable for residents of Virginia

Incident Report for Login.gov

Resolved

This incident has been resolved.

Posted Nov 23, 2023 - 10:18 EST

Identified

Virginia state driver's license information is unavailable. Users who experience a problem with identity verification are asked to try again after service has been restored.

All other Login.gov functionality continues to operate normally.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Posted Nov 22, 2023 - 17:47 EST

This incident affected: Login (secure.login.gov).