All Systems Operational

About This Site

This is the official status page for Login.gov. Our uptime goal is 99.9% for all of our products and services. You can read more about our program at https://www.login.gov.

Uptime over the past 90 days. View historical uptime.
Login (secure.login.gov) Operational
90 days ago
100.0 % uptime
Today
Brochure site (https://login.gov) Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Customer Support Online Form ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Phone Line ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
[Planned Maintenance] Login.gov Customer Support Online Form Unavailable Nov 2, 2024 11:00-15:00 EDT
The Login.gov Contact Center will be undergoing planned maintenance. Login.gov users will not be able to submit help desk tickets using the online form. The Login.gov Customer Support phone line is available at 1-844-875-6446.

UTC 2024-11-02 15:00 PM to 2024-11-02 19:00 PM
Eastern 2024-11-02 11:00 AM to 2024-11-02 15:00 PM
Central 2024-11-02 10:00 AM to 2024-11-02 14:00 PM
Mountain 2024-11-02 09:00 AM to 2024-11-02 13:00 PM
Pacific 2024-11-02 08:00 AM to 2024-11-02 12:00 PM
Alaska 2024-11-02 07:00 AM to 2024-11-02 11:00 AM
Hawaii 2024-11-02 05:00 AM to 2024-11-02 09:00 AM

Login.gov will continue to function normally during this window.
Posted on Sep 24, 2024 - 08:43 EDT
System Metrics Month Week Day
Throughput
Fetching
Response Time (ms)
Fetching
Error Rate
Fetching
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024
[Planned Maintenance] Login.gov identity verification services
Completed - The scheduled maintenance has been completed.
Oct 15, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 EDT
Scheduled - Impact Low - Downstream provider maintenance for identity verification users

Maintenance Window
UTC 2024-10-16 01:00 AM to 2024-10-16 03:00 AM
Eastern 2024-10-15 09:00 PM to 2024-10-15 11:00 PM
Central 2024-10-15 08:00 PM to 2024-10-15 10:00 PM
Mountain 2024-10-15 07:00 PM to 2024-10-15 09:00 PM
Pacific 2024-10-15 06:00 PM to 2024-10-15 08:00 PM
Alaska 2024-10-15 05:00 PM to 2024-10-15 07:00 PM
Hawaii 2024-10-15 03:00 PM to 2024-10-15 05:00 PM

One of the services Login.gov uses to verify identities of users will be undergoing maintenance. The provider does not anticipate downtime. Login.gov is sharing this notice due to the increased chance of service interruption during this period. In the unlikely event of an outage, users performing identity verification may need to return later to complete the identity verification process.

Sign in for existing users and sign up for non-verification users will continue to function normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Oct 1, 11:41 EDT
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Arkansas
Completed - The scheduled maintenance has been completed.
Oct 15, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 19:00 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-10-15 11:00 PM to 2024-10-16 12:30 AM
Eastern 2024-10-15 07:00 PM to 2024-10-15 08:30 PM
Central 2024-10-15 06:00 PM to 2024-10-15 07:30 PM
Mountain 2024-10-15 05:00 PM to 2024-10-15 06:30 PM
Pacific 2024-10-15 04:00 PM to 2024-10-15 05:30 PM
Alaska 2024-10-15 03:00 PM to 2024-10-15 04:30 PM
Hawaii 2024-10-15 01:00 PM to 2024-10-15 02:30 PM

Arkansas state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Oct 11, 16:26 EDT
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Oregon
Completed - The scheduled maintenance has been completed.
Oct 12, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 13:30 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-10-12 05:30 PM to 2024-10-12 08:30 PM
Eastern 2024-10-12 01:30 PM to 2024-10-12 04:30 PM
Central 2024-10-12 12:30 PM to 2024-10-12 03:30 PM
Mountain 2024-10-12 11:30 AM to 2024-10-12 02:30 PM
Pacific 2024-10-12 10:30 AM to 2024-10-12 01:30 PM
Alaska 2024-10-12 09:30 AM to 2024-10-12 12:30 PM
Hawaii 2024-10-12 07:30 AM to 2024-10-12 10:30 AM

Oregon state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Oct 8, 14:34 EDT
Oct 11, 2024

No incidents reported.

Oct 10, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of Vermont
Completed - The scheduled maintenance has been completed.
Oct 10, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 20:00 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-10-11 12:00 AM to 2024-10-11 02:00 AM
Eastern 2024-10-10 08:00 PM to 2024-10-10 10:00 PM
Central 2024-10-10 07:00 PM to 2024-10-10 09:00 PM
Mountain 2024-10-10 06:00 PM to 2024-10-10 08:00 PM
Pacific 2024-10-10 05:00 PM to 2024-10-10 07:00 PM
Alaska 2024-10-10 04:00 PM to 2024-10-10 06:00 PM
Hawaii 2024-10-10 02:00 PM to 2024-10-10 04:00 PM

Vermont state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Oct 9, 16:48 EDT
Oct 9, 2024

No incidents reported.

Oct 8, 2024
[Planned Maintenance] Login.gov identity verification services unavailable for residents of South Carolina
Completed - The scheduled maintenance has been completed.
Oct 8, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 18:00 EDT
Scheduled - Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-10-08 10:00 PM to 2024-10-09 02:00 AM
Eastern 2024-10-08 06:00 PM to 2024-10-08 10:00 PM
Central 2024-10-08 05:00 PM to 2024-10-08 09:00 PM
Mountain 2024-10-08 04:00 PM to 2024-10-08 08:00 PM
Pacific 2024-10-08 03:00 PM to 2024-10-08 07:00 PM
Alaska 2024-10-08 02:00 PM to 2024-10-08 06:00 PM
Hawaii 2024-10-08 12:00 PM to 2024-10-08 04:00 PM

South Carolina state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Oct 4, 13:40 EDT
Partial outage for Identity Verification
Resolved - This incident has been resolved.
Oct 8, 16:22 EDT
Monitoring - We are seeing things stabilizing with the proofing vendor. We will continue monitoring and resolve this incident if things remain stable.
Oct 8, 15:20 EDT
Investigating - Users may be unable to proof identity at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process.

All other services are functioning normally at this time. We will provide an update as soon as more information is available.
Oct 8, 15:12 EDT
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