Partial outage for Identity Verification

Incident Report for Login.gov

Resolved

This incident has been resolved.
Posted Jan 30, 2025 - 15:51 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2025 - 15:06 EST

Identified

Users may be unable to proof identity at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process.

All other services are functioning normally at this time. We will provide an update as soon as more information is available.
Posted Jan 30, 2025 - 14:11 EST
This incident affected: Single Sign-On & Identity Proofing (secure.login.gov).
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