[Planned Maintenance] Login.gov identity verification services unavailable for residents of Massachusetts

Scheduled Maintenance Report for Login.gov

Completed

The scheduled maintenance has been completed.

Posted Nov 23, 2024 - 06:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 23, 2024 - 01:00 EST

Scheduled

Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2024-11-23 06:00 AM to 2024-11-23 11:00 AM
Eastern 2024-11-23 01:00 AM to 2024-11-23 06:00 AM
Central 2024-11-23 12:00 AM to 2024-11-23 05:00 AM
Mountain 2024-11-22 11:00 PM to 2024-11-23 04:00 AM
Pacific 2024-11-22 10:00 PM to 2024-11-23 03:00 AM
Alaska 2024-11-22 09:00 PM to 2024-11-23 02:00 AM
Hawaii 2024-11-22 08:00 PM to 2024-11-23 01:00 AM

Massachusetts state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Posted Nov 13, 2024 - 19:19 EST

This scheduled maintenance affected: Login (secure.login.gov).