[Planned Maintenance] Login.gov Customer Support Unavailable

Scheduled Maintenance Report for Login.gov

Completed

Maintenance is complete and Customer Support services have returned to normal operation.

Posted Feb 04, 2023 - 13:42 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 04, 2023 - 08:00 EST

Scheduled

PLANNED MAINTENANCE FOR FEBRUARY 4, 2023

Impact: Moderate - Customer support functionality unavailable

UTC: 2023-02-04 13:00 to 19:00
Eastern: 2023-02-04 8:00 AM to 2023-02-04 2:00 PM
Central: 2023-02-04 7:00 AM to 2023-02-04 1:00 PM
Mountain: 2023-02-04 6:00 AM to 2023-02-04 12:00 PM
Pacific: 2023-02-04 5:00 AM to 2023-02-04 11:00 AM

The Login.gov Contact Center will be undergoing planned maintenance and updates. Login.gov users will not be able to submit help desk tickets using the online form or call the Login.gov Customer Support phone line.

Login.gov will continue to function normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Posted Jan 27, 2023 - 15:03 EST

This scheduled maintenance affected: Customer Support (Customer Support Online Form, Customer Support Phone Line).