Partial outage for Identity Verification (In-Person Proofing)

Incident Report for Login.gov

Resolved

This incident has been resolved.

Posted Oct 30, 2025 - 01:46 EDT

Identified

Users may be unable to enroll in in-person identity proofing at this time due to issues with one of our proofing vendors. Users may encounter timeouts or errors as they try to complete the proofing process.

All other services are functioning normally at this time. We will provide an update as soon as more information is available.

Posted Oct 29, 2025 - 23:07 EDT

This incident affected: Single Sign-On & Identity Proofing (secure.login.gov).