[Planned Maintenance] Login.gov identity verification services
Scheduled Maintenance Report for Login.gov
The scheduled maintenance has been completed.
Posted Nov 12, 2023 - 09:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 12, 2023 - 07:00 EST
Impact Moderate - Downstream provider maintenance with planned downtime

Maintenance Window
UTC 2023-11-12 12:00 PM to 2023-11-12 02:00 PM
Eastern 2023-11-12 07:00 AM to 2023-11-12 09:00 AM
Central 2023-11-12 06:00 AM to 2023-11-12 08:00 AM
Mountain 2023-11-12 05:00 AM to 2023-11-12 07:00 AM
Pacific 2023-11-12 04:00 AM to 2023-11-12 06:00 AM
Alaska 2023-11-12 03:00 AM to 2023-11-12 05:00 AM
Hawaii 2023-11-12 02:00 AM to 2023-11-12 04:00 AM

One of the services Login.gov uses to verify users' identities will be undergoing maintenance. The provider will be unavailable for this window, and Login.gov will disable identity verification during this period. Users performing identity verification will need to return at a later time to complete the identity verification process.

Sign-in (authentication) for existing users and sign-up for non-verified users will continue functioning normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/
Posted Oct 11, 2023 - 15:31 EDT
This scheduled maintenance affected: Login (secure.login.gov).