[Planned Maintenance] Login.gov identity verification services

Scheduled Maintenance Report for Login.gov

Completed

The scheduled maintenance has been completed.

Posted Feb 06, 2024 - 23:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 06, 2024 - 21:00 EST

Scheduled

Impact Impact Low - Downstream provider maintenance without planned downtime

Maintenance Window
UTC 2024-02-07 02:00 AM to 2024-01-10 04:00 AM
Eastern 2024-02-06 09:00 PM to 2024-02-06 11:00 PM
Central 2024-02-06 08:00 PM to 2024-02-06 10:00 PM
Mountain 2024-02-06 07:00 PM to 2024-02-06 09:00 PM
Pacific 2024-02-06 06:00 PM to 2024-02-06 08:00 PM
Alaska 2024-02-06 05:00 PM to 2024-02-06 07:00 PM
Hawaii 2024-02-06 04:00 PM to 2024-02-06 06:00 PM

One of the services Login.gov uses to verify users' identities will be undergoing maintenance. The provider does not anticipate downtime. Login.gov is sharing this notice due to the increased chance of service interruption during this period. In the unlikely event of an outage, users performing identity verification may need to return later to complete the identity verification process.

Sign-in (authentication) for existing users and sign-up for non-verified users will continue functioning during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Posted Jan 30, 2024 - 13:31 EST

This scheduled maintenance affected: Login (secure.login.gov).