Partial outage for Identity Verification

Incident Report for Login.gov

Resolved

This incident has been resolved.

Posted Jan 30, 2024 - 08:32 EST

Investigating

Impact Low - Downstream provider service interruption for a subset of identity verification users

Arizona state driver's license information is experiencing a service interruption. Users who experience a problem with identity verification are asked to try again once the issue has been resolved.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Posted Jan 29, 2024 - 17:04 EST

This incident affected: Login (secure.login.gov).