Login.gov Customer Support Online Form Unavailable

Incident Report for Login.gov

Resolved

Impact: Moderate - Customer support functionality was unavailable via phone line

The Login.gov Contact Center phone line was unavailable from 12:30 a.m. - 2:00 a.m. Eastern. Login.gov users were able to submit help desk tickets using the online form.

Login.gov continued to function normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Posted Dec 02, 2025 - 00:30 EST