Partial outage for Identity Verification

Incident Report for Login.gov

Resolved

This incident has been resolved.
Posted Nov 09, 2023 - 19:29 EST

Monitoring

The vendor has recovered, we are continuing to monitor their status.
Posted Nov 09, 2023 - 19:07 EST

Update

We are continuing to investigate this issue.
Posted Nov 09, 2023 - 18:10 EST

Investigating

A vendor is experiencing issues, preventing identity verification. We are waiting on the vendor for additional updates.
Posted Nov 09, 2023 - 18:10 EST
This incident affected: Single Sign-On & Identity Proofing (secure.login.gov).