PLANNED CUSTOMER SUPPORT MAINTENANCE FOR SEPTEMBER 29, 2023

Scheduled Maintenance Report for Login.gov

Completed

The scheduled maintenance has been completed.

Posted Sep 29, 2023 - 22:04 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 29, 2023 - 20:00 EDT

Scheduled

Maintenance Window:

UTC: 2023-09-30 00:00AM to 04:00AM
Eastern: 2023-09-29 08:00PM to 2023-09-30 00:00AM
Central: 2023-09-29 07:00PM to 2023-09-29 11:00PM
Mountain: 2023-09-29 06:00PM to 2023-09-29 10:00PM
Pacific: 2023-09-29 05:00PM to 2023-09-29 09:00PM
Alaska: 2023-09-29 04:00PM to 2023-09-29 08:00PM
Hawaii: 2023-09-29 03:00PM to 2023-09-29 06:00PM

The Login.gov Contact Center will be undergoing planned maintenance and updates. The Login.gov Contact Center does not anticipate downtime. Login.gov is sharing this notice due to the increased chance of customer support interruption during this period. In the unlikely event of an outage, users may not be able to reach the Customer Support phone line or use the Customer Support form for short periods.

Login.gov will continue to function normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Posted Sep 27, 2023 - 15:01 EDT

This scheduled maintenance affected: Customer Support (Customer Support Online Form, Customer Support Phone Line).