[Planned Maintenance] Login.gov identity verification services: in-person proofing

Scheduled Maintenance Report for Login.gov

Completed

The scheduled maintenance has been completed.
Posted Jan 11, 2026 - 23:30 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 11, 2026 - 15:00 EST

Scheduled

Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
Eastern 2026-01-11 03:00 PM to 2026-01-11 11:30 PM

Users may be unable to enroll in in-person identity proofing during this time due to scheduled maintenance with one of our proofing vendors. Users who experience a problem with identity verification are asked to try again after one hour or after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.
Posted Jan 09, 2026 - 10:08 EST
This scheduled maintenance affected: Single Sign-On & Identity Proofing (secure.login.gov).
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