[Planned Maintenance] Login.gov identity verification services

Scheduled Maintenance Report for Login.gov

Completed

The scheduled maintenance has been completed.

Posted Dec 08, 2024 - 06:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 07, 2024 - 22:00 EST

Scheduled

Impact Low - Downstream provider maintenance for identity verification users

Maintenance Window
UTC 2024-12-08 03:00 AM to 2024-12-08 11:00 AM
Eastern 2024-12-07 10:00 PM to 2024-12-08 06:00 AM
Central 2024-12-07 09:00 PM to 2024-12-08 05:00 AM
Mountain 2024-12-07 08:00 PM to 2024-12-08 04:00 AM
Pacific 2024-12-07 07:00 PM to 2024-12-08 03:00 AM
Alaska 2024-12-07 06:00 PM to 2024-12-08 02:00 AM
Hawaii 2024-12-07 05:00 PM to 2024-12-08 01:00 AM

One of the services Login.gov uses to verify identities of users will be undergoing maintenance. The provider does not anticipate downtime. Login.gov is sharing this notice due to the increased chance of service interruption during this period. In the unlikely event of an outage, users performing identity verification may need to return later to complete the identity verification process.

Sign in for existing users and sign up for non-verification users will continue to function normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Posted Nov 15, 2024 - 14:35 EST

This scheduled maintenance affected: Login (secure.login.gov).