SMS codes delayed for T-Mobile

Incident Report for Login.gov

Resolved

This incident has been resolved.

Posted Jun 05, 2024 - 15:00 EDT

Monitoring

We are seeing improved SMS delivery rates for our customers, and are continuing to monitor.

Posted Jun 05, 2024 - 13:06 EDT

Identified

The vendor Login.gov uses for SMS is currently having issues delivering SMS to T-Mobile numbers. The vendor is actively investigating. Non-SMS authentication methods (like auth app codes, passkeys, PIV/CAC) are operating normally

Posted Jun 05, 2024 - 12:45 EDT

This incident affected: Single Sign-On & Identity Proofing (secure.login.gov).