[Planned Maintenance] Login.gov identity verification services unavailable for residents of West Virginia

Scheduled Maintenance Report for Login.gov

Completed

The scheduled maintenance has been completed.

Posted Oct 05, 2025 - 12:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 05, 2025 - 08:00 EDT

Scheduled

Impact Low - Downstream provider maintenance for a subset of identity verification users

Maintenance Window
UTC 2025-10-05 12:00 PM to 2025-10-05 04:00 PM
Eastern 2025-10-05 08:00 AM to 2025-10-05 12:00 PM
Central 2025-10-05 07:00 AM to 2025-10-05 11:00 AM
Mountain 2025-10-05 06:00 AM to 2025-10-05 10:00 AM
Pacific 2025-10-05 05:00 AM to 2025-10-05 09:00 AM
Alaska 2025-10-05 04:00 AM to 2025-10-05 08:00 AM
Hawaii 2025-10-05 02:00 AM to 2025-10-05 06:00 AM

West Virginia state driver's license information will be unavailable during this planned maintenance. Users who experience a problem with identity verification are asked to try again after the maintenance window has closed.

All other Login.gov functionality will continue to operate normally during this window.

Partners may submit any questions or concerns through our Partner Support system: https://logingov.zendesk.com/

Posted Oct 03, 2025 - 12:23 EDT

This scheduled maintenance affected: Single Sign-On & Identity Proofing (secure.login.gov).