Problems logging in with SAML authentication

Incident Report for Login.gov

Resolved

This incident has been resolved.

Posted May 28, 2024 - 19:26 EDT

Monitoring

A fix has been implemented and deployed to production. Our team will continue to monitor the situation.

Posted May 28, 2024 - 18:44 EDT

Identified

We are seeing an increase in errors logging in using SAML authentication from a small number of partners. We believe the cause is related to a production deploy earlier today. We are reverting the changes and will provide an update as the situation progresses.

Posted May 28, 2024 - 18:26 EDT

This incident affected: Single Sign-On & Identity Proofing (secure.login.gov).